HOW IT WORKS

How it works

From pick to activate — often same day. Three ways to apply, with an advisor throughout.

Step 1 · Pick a plan

Two questions first

① Do you visit Mainland often? If yes → Two Cities. If rarely → Local 5G. ② How much data per month? Light ~10GB, normal 30–50GB, heavy 100GB+.

Step 2 · Prepare documents

Who you are Documents Deposit
HK resident HKID None
Mainland visitor Exit-Entry Permit or passport $1,000 (refundable after 180d)
S/ash student Above + student card / offer letter Depends on ID type
Under 18 Parent applies: both IDs + student proof Depends on ID type
MNP Above + current number details Depends on ID type

Step 3 · Apply & activate

Self-serve apply

Already chose a plan? Apply online.

Apply now →

WhatsApp (fastest)

Usually replies in business hours — just send your question.

WhatsApp

Leave details for a callback

Not sure which plan? Fill in three fields. We’ll contact you in business hours — or WhatsApp us now.

Leave details →

Activation: SIM must be activated in Hong Kong. If you’re not here yet, contact us first. MNP has a brief cut of a few minutes at cut-over — you don’t cancel the old line yourself.

Fees beyond monthly plan

$18/mo
Admin fee

Included in new-number prices; usually waived for MNP.

$1,000
Deposit (refundable)

Permit/passport only. Refund after 180 days — contact us 30–60 days before.

$40
eSIM (one-off)

Only if you choose eSIM or convert from physical SIM.

WhatsApp Leave details
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